iFamily (“Hit2b,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our mobile application, iFamily (the “App”), or interact with our services. By accessing or using the App, you agree to the terms outlined in this Privacy Policy.

 

1. Information We Collect

 

a. Information You Provide

We collect personal information that you voluntarily provide when you register an account, create a profile, or use specific features of the app. This may include:

•Name

•Username

•Email address

•Cell phone number

•Gender identity

•Date, time, and location of birth

•Sexual preference

•Photographs

•Location

•Login credentials for social media accounts you connect to iFamily, such as Facebook or Instagram

 

b. Information We Collect Automatically

When you use the app, we may collect information automatically, including:

•Device details such as IP address, device type, operating system, and browser type

•Usage data such as interactions within the app, viewed pages or profiles, matches made, messages sent

•Location data, which we collect with your consent to enable location-based features. You can manage location-sharing in your device settings

 

c. Data Accuracy and Responsibility

Upon registration, you may review and modify your details by logging into your account. However, certain data, such as your date of birth and location (if enabled), may be automatically updated based on device settings. Keeping your information accurate, including phone number updates, is your responsibility.

 

d. Data Collected Under the California Consumer Privacy Act (CCPA)

For California residents, collected data includes:

•Identifiers such as name, location, and contact details

•Personal information including contact details and financial information

•Protected classifications such as age, gender identity, sexual orientation, race, national origin, religion

•Commercial data including transactions and purchase history

•Biometric data such as facial recognition or fingerprints if applicable

•Internet or network activity information including browsing history and interactions with our app

•Geolocation data such as mobile device location

•Audio, electronic, visual, and similar information such as photos and videos

•Professional or employment-related details including work history and previous employers

•Inferences drawn from collected personal information to create a profile about an individual’s preferences and characteristics

 

2. Use of Information

 

We may use the information we collect for the following purposes:

•To provide, personalize, and improve the app and our services

•To communicate with you, including responding to your inquiries and providing customer support

•To facilitate matches, connections, and interactions between users

•To analyze usage trends and optimize user experience

•To detect, prevent, and address technical issues or security breaches

•To comply with legal obligations and enforce our policies

 

3. Sharing of Information

 

We may share your information with third parties in the following circumstances:

•With service providers, contractors, and business partners who assist us in operating the app and providing services

•With other users to facilitate matches and interactions, as permitted by your privacy settings

•With law enforcement authorities, government agencies, or other third parties when required by law or to protect the rights, property, or safety of iFamily, its users, or others

•In connection with a merger, acquisition, or sale of assets, in which case your information may be transferred to the acquiring entity

 

4. Data Security

 

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

 

5. Your Choices

 

You can access, update, or delete certain personal information through your account settings in the app.

 

Opt-out options include:

•Adjusting data collection settings in the “Privacy Settings” section of the app

•Disabling specific features in the “Feature Settings” section

•Unsubscribing from marketing communications via the “Unsubscribe” link in emails or adjusting preferences in “Communication Settings”

 

6. Age restriction & Safety:

 

The app is strictly intended for individuals 18 years of age or older. Children under the age of 18 are strictly prohibited from using iFamily.

 

During the registration process, users are required to confirm and accept that they are at least 18 years old before creating an account. By clicking “Accept,” users acknowledge and certify that they meet this age requirement.

 

If it is discovered that a user is under the age of 18, their account will be immediately deleted and permanently removed from the platform without prior notice. Additionally, any content, data, or interactions associated with the underage account will be erased in compliance with data protection laws.

 

We do not knowingly collect, store, or share any personal information from individuals under 18 years old. If a parent, guardian, or any other individual believes that a minor has registered for the app, they should contact us at contact@ifamily.org so that we can take immediate action to remove the account.

 

7. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically. Any significant changes will be communicated via the app or other means. Continued use of the app after updates signifies acceptance of the revised policy.

 

8. Governing Law

 

This Privacy Policy is governed by the laws of Delaware, without regard to conflicts of law provisions.

 

9. Third-Party Links and Services

 

The app may contain links to third-party websites or services not controlled by iFamily. We are not responsible for their privacy practices, and users should review their policies before interacting with them.

 

10. Cookies and Tracking Technologies

 

We use cookies, web beacons, and similar technologies to improve functionality and user experience. You can control cookie settings through your browser, though disabling cookies may limit certain features.

 

11. International Data Transfers

 

Your information may be transferred and processed in countries outside your own. We ensure protection through:

•Standard Contractual Clauses approved by data protection authorities

•Compliance with frameworks such as the EU-U.S. Privacy Shield, where applicable

 

12. Data Retention

 

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. After account deletion, we remove or anonymize personal data, except where retention is required for legal, security, or fraud prevention purposes.

•Account information is retained while your account is active and for a period after deactivation, as required by applicable laws.

•Transactional data is stored for tax, accounting, and fraud prevention purposes.

•Communications with customer support are retained for six years following account deletion for compliance and dispute resolution purposes.

 

13. User Rights by Region

 

Depending on your location, you may have specific privacy rights, including:

•The right to request access, correction, or deletion of your personal data.

•The right to restrict processing or object to certain uses of your data.

•The right to data portability, allowing you to receive a copy of your data in a structured format.

 

Residents of California, the European Economic Area (EEA), the United Kingdom, Canada, and Australia have additional privacy rights under applicable laws. To exercise these rights, contact us at contact@ifamily.org.

 

14. Accessibility

 

We are committed to making our services accessible to all users, including individuals with disabilities. If you encounter any accessibility issues while using the app, please contact us at contact@ifamily.org, and we will work to accommodate your needs.

 

15. Account Suspension and Termination

 

We reserve the right to suspend or terminate accounts that violate our Terms of Use, community guidelines, or this Privacy Policy. Reasons for suspension or termination include, but are not limited to:

•Providing false or misleading information

•Engaging in harassing, abusive, or harmful behavior

•Violating applicable laws or regulations

•Attempting to circumvent account restrictions or bans

 

If your account is terminated, you may lose access to the app and any associated data. In some cases, we may retain data for legal or fraud prevention purposes.

 

16. Automated Decision Making

 

We use automated systems, including artificial intelligence and machine learning, to:

•Suggest matches based on your profile, activity, and preferences.

•Detect and prevent fraudulent activity, spam, and policy violations.

•Optimize content ranking and recommendations.

 

You may have the right to request human review of certain automated decisions under applicable law.

 

17. Dispute Resolution

 

If you have a dispute with iFamily, we encourage you to contact us first at contact@ifamily.org to seek an informal resolution. If a resolution cannot be reached, disputes will be resolved through binding arbitration rather than court proceedings.

•Arbitration will take place in the jurisdiction specified in our Terms of Use.

•You waive your right to participate in class-action lawsuits or collective claims.

 

This clause does not apply where prohibited by law.

 

18. Advertising and Analytics

 

We work with third-party advertising networks and analytics providers to:

•Display relevant advertisements based on your activity and preferences.

•Analyze user behavior to improve the app experience.

•Prevent fraud and monitor ad performance.

 

You can opt out of personalized advertising by adjusting your device settings or visiting industry opt-out pages.

 

19. Third-Party Service Providers

 

We use trusted third-party vendors to help provide our services, such as:

•Payment processors for secure transactions.

•Authentication services for account verification.

•Customer support platforms for handling inquiries.

•Marketing and analytics providers.

 

All service providers are required to maintain the confidentiality and security of your data.

 

20. Promotions and Surveys

 

From time to time, we may offer promotions, contests, or surveys. If you participate:

•You may be required to provide additional information.

•Data collected may be used for research, marketing, or improving the app.

•You may opt out of future promotional communications at any time.

 

Participation is voluntary, and promotional offers are subject to additional terms.

 

21. Data Deletion Requests

 

You have the right to request deletion of your personal data. However, certain information may be retained for:

•Legal compliance, such as tax and audit requirements.

•Fraud prevention and security monitoring.

•Fulfilling outstanding transactions or user disputes.

 

To request account and data deletion, contact us at contact@ifamily.org.

 

22. Updates to Your Consent

 

We may seek your consent for new data processing activities not covered by this Privacy Policy. If significant changes are made, we will:

•Notify you via email or in-app alerts.

•Obtain your consent where required by law.

 

Your continued use of the app after notification constitutes acceptance of the revised terms.

 

23. Limitation of Liability and Legal Waiver

 

By using iFamily, you acknowledge and agree that your use of the app is entirely at your own risk. The app is provided “as is” and “as available,” without any warranties, express or implied.

 

To the maximum extent permitted by law, iFamily and its affiliates, officers, employees, agents, licensors, and partners are not liable for any:

•Personal injury, emotional distress, loss of data, or financial loss.

•Unauthorized access to or use of your personal information.

•Conduct, actions, or content posted by any third party, including other users.

•Technical issues, including service interruptions or errors.

 

By clicking “Accept” on our Terms of Use, you confirm that you:

•Have read, understood, and agreed to this Privacy Policy and Terms of Use.

•Acknowledge that iFamily is used at your own risk, and we are not responsible for any harm, loss, or damages that may occur.

•Waive your right to initiate or participate in any lawsuits against iFamily, including both class-action lawsuits and individual legal claims, and agree to resolve disputes exclusively through binding arbitration instead of court proceedings.

 

If you disagree with any part of these terms, you must discontinue using the app immediately and delete your account. Continued use of iFamily after any policy updates constitutes your acceptance of the revised terms.

 

For questions or concerns regarding this agreement, contact us at contact@ifamily.org.